A Quick How-to

Apple Pay for your Starling Account

iPhone frame

Adding a Starling debit card to your Wallet for Apple Pay couldn’t be easier – just a few taps within the Starling Bank app and you’re ready to make simple, secure and private payments.

How to set up your Starling debit card in your Apple Wallet:

  1. Make sure you’ve got the latest version of the Starling Bank app.

  2. Go to the Card Management section of the app and tap on the Apple Wallet button.

  3. Confirm the addition to your Apple Wallet.

  4. If you’re happy with Apple’s Ts&Cs, accept them and you should be good to go.

In some cases, you might be asked to verify by phone. We’ll send you a code to enter to your phone or device, then you should be set up.

Why use Apple Pay?

In short: it’s an easy and private way make payments – and Touch ID means it’s secure, too. Apple Pay doesn’t store your card details on your device or send it to merchants – ever.

It's compatible with:

  • Blue tick in green circleApple Watch paired with an iPhone 5 or later and iPad running on iOS 9+
  • Blue tick in green circleiPad Pro, iPad Air 2, iPad Mini 3 and 4
  • Blue tick in green circleiPhone 6, 6 Plus, iPhone 6S, 6S Plus, 7, 7 Plus, iPhone SE
  • Blue tick in green circleThe new MacBook Pro when using Safari

If you’re paying with an Apple Watch, hold it near the reader and double tap the side button.

Use it anywhere you see the Apple Pay or Contactless icons — in-store, online and in-app. Hold your iPhone near the reader and verify using your fingerprint with Touch ID.

You may want to know...

How do I make my Starling debit card the default card?

Just open your Wallet and drag the card to the front.

What if I lose my mobile phone?

If your Apple Pay enabled phone (or another device) ever goes missing, you can deactivate Apple Pay by placing your device in “Lost Mode” via Find My iPhone or “Removing All Cards” on icloud.com. You can also temporarily prevent unauthorised Apple Pay transactions by blocking your Starling Bank card - just contact us via webchat or email and we can block it for you.

What if I lose my iPad, Apple Watch or laptop?

If you lose an Apple Pay enabled device (other than your phone), you can lock your Starling Bank card in the app, then unlock it once you've sorted it out. Go to Card Management and tap the ‘Card Active’ toggle, which will deactivate it. You can also deactivate Apple Pay by placing your device in “Lost Mode” via Find My iPhone or “Removing All Cards” on icloud.com.

Apple Pay and Touch ID are trademarks of Apple Inc.