Our in-app help centre
Benefits of using our help centre
- It’s easy. Our help centre can be found in your mobile app, so it’s always with you wherever you go!
- It’s fast. It’s often the quickest way to find the information you need. No waiting around, so you can get on with the important things in life.
How it works and where to find it
In the Starling app, go to the Account menu and select ‘Help’. From there, you’ll be able to search for your query, view the Top Help Questions or browse the entire help centre by topic area.
Can’t find what you’re looking for?
You can speak to a member of our team by selecting ‘Get in touch’. If your request isn’t urgent, it’s best to tap ‘Send us a message’. That way, you’ll be able to get on with other things and one of our agents will send you a response.
Not a Starling customer?
You can access the same information in our online help centre.