We like to hire real people in our help centre because we believe they’re better at getting to the bottom of your queries. Get in touch, we’re on hand 24/7.
Before you dial/type/prepare your phone voice, the answers to your questions might already be in our help centre.
Supporting the needs of all our customers is very important to us. If you are experiencing money worries, dealing with a life event, or need help managing your day-to-day money better please take a look at our support information.
Opening up the chat inside your app is the fastest way to get through because we have your details already.
Click on the icon at the bottom right of this screen to start a Live Chat with the team.
Ping your questions over to us at help@starlingbank.com, and we’ll get back to you usually within two hours.
Card gone missing? Lock or cancel it instantly in the app – or if you don’t have access to it at the moment, give us a call on 0800 0234 617.
If you’re calling from abroad use +44 (0) 207 930 4450.
If you have a press or media enquiry contact us through our newsroom.
Interested in partnering with us? Get in touch by emailing partnerships@starlingbank.com.
Download the app to apply for a Starling Bank account in minutes.
Our Privacy Notice sets out how the personal data collected from you will be processed by us.