Our website and help centre is full of FAQs covering many different topics, so you can get the answers you need straight away.
Before you dial/type/prepare your phone voice, the answers to your questions might already be in our help centre.
If you’re an existing customer, the fastest way to contact us is via the Starling app. Log into your app, tap the menu icon in the top right corner, tap ‘Help’ and then ‘Talk to Starling’. You’ll then have these options:
- Chat with us - start a live chat session
- If it’s not urgent, send us a message - type and send your query and our team will respond as soon as possible
Can’t access the app? Find out what to do if you’ve lost your phone or have been locked out of it.