Our website and help centre is full of FAQs covering many different topics, so you can get the answers you need straight away.
Before you dial/type/prepare your phone voice, the answers to your questions might already be in our help centre.
The quickest way to get in touch with us
If you’re an existing customer, the fastest way to contact us is via the Starling app. From the Account menu, tap ‘Help’ and then ‘Get in Touch’. You’ll then have these options:
- Chat with us - start a live chat session
- If it’s not urgent, send us a message - type and send your query and our team will respond as soon as possible