Starling Bank grew out of a desire to create a new kind of bank and to make banking more inclusive by putting customer needs first. For us, good business and ethics go hand in hand. We believe that businesses should be aware of their social, economic and environmental impact and their responsibilities to pursue the social good.
This policy outlines how our values and ethics shape our business and the way we work.
At the core of our value system is a belief in transparency, fairness and inclusion. This means no hidden or rip-off fees and no hard sell. It also means listening to our customers.