How it works
To make a deposit, just take your cash to the counter, insert your debit card into the pin pad machine at the counter, confirm the amount, and the cash will appear in your account instantly.
For deposits of more than £2,000, it’s best to check directly with the branch beforehand. If you are depositing coins, any denominations below £1 coins must be in full bags please.
Cash deposits are free for personal account holders and joint account holders.
If you have a business account or a sole trader account there’s a 0.3% charge (minimum charge of £3) for each deposit. A number of limits apply, including a transaction limit of £5,000. As soon as the money clears – usually within minutes – you’ll receive an instant notification on your mobile.
To use this service, you’ll need to be using one of our portrait debit cards. If you have one of our older cards, please order a card replacement in-app by going to the Card screen and tapping ‘Cancel & Replace Card.’
You can withdraw up to £300 cash per day over the counter at the Post Office. For business and sole trader accounts there’s a 50p charge for this service, although we won’t charge you for using Post Office ATMs.