Back arrowBack to feature hub

Card security

What are Card Controls?

They’re clever features that protect your money and let you do security, your way. Think your card might be lost? Lock and unlock it instantly in the app. Want to disable contactless, chip and PIN or online payments? Block them with a tap.

Starling teal card and security features


  • Block online payments.
    Need to restrict online payments? This is your go-to guy. Bear in mind, it may not prevent existing online payments you have already authorised.
  • Disable contactless payments.
    Protect yourself from card fraud by disabling contactless payments.
  • Gambling block.
    In our commitment to financial wellbeing, you can block all gambling transactions.
  • Extra safe login.
    You can log into the Starling app using fingerprint or facial recognition. It’s safer and quicker than typing in a passcode, so it’s worth setting up.
Starling app security features

How it works

Go to Card Controls where you can toggle to allow or disable contactless and chip & pin payments, ATM withdrawals, online payments, mobile wallet, as well as freeze your card, or activate the gambling block.

Where to find it

In the app, go to the home screen and tap ‘Card’ at the bottom.

Open the app

Don’t have a Starling account? Here’s how to get started

‘Application form’. Sounds time-consuming, right? Wrong. Ours is 100% digital, which means you can do it wherever – and it takes just a few minutes.

Enter your number in the box below and we’ll send you a text with a link to download the app. Follow the steps in the app to apply for our app-based account.

Click the ‘Get the app’ button in the bottom right of your screen and you’ll be taken to your app store to download the Starling Bank app. Once installed, you can apply for an account in under five minutes.