Card Controls

What are Card Controls?

Keeping your money safe and secure is our biggest priority. Cue our handy card controls like freezing your card in-app if you think it might be lost or stolen. Disabling contactless or chip & pin payments when you want. And oodles of other clever stuff.

Benefits

Block online payments.
Need to restrict online payments? This is your go-to guy. Bear in mind, it may not prevent existing online payments you have already authorised.
Disable contactless payments.
Protect yourself from card fraud by disabling contactless payments.
Gambling block.
In our commitment to financial wellbeing, you can block all gambling transactions.

How it works

Go to Card Controls where you can toggle to allow or disable contactless or chip & pin payments, ATM withdrawals, online payments, mobile wallet, as well as freeze your card, or activate the gambling block.

Card controls screens

Where to find it

Existing customer?

Tap ‘Card’ at the bottom of the screen or in the menu on Android and then select Card Controls.

Can’t find it? You may be using our new app navigation, read more in our blog which explains the changes.

Open app

New customer?

Enter your number in the box below and we’ll send you a text with a link to download the app.

Click the ‘Get the app’ button in the bottom left of your screen.

Our Privacy Notice sets out how the personal data collected from you will be processed by us.

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