At Starling, we want our customers to be in control of their money. That’s why we’re launching a feature that enables you to set your own limit for contactless payments made on your debit card, up to £100. The new feature is available from 15th October 2021.
The maximum contactless limit will automatically rise to £100 on 15th October. From that date, Starling personal, joint and business customers will be able to choose their own contactless payment limit using our flexible in-app slider.
As our founder and CEO Anne Boden says: “The benefit of being a digital bank is the ability to listen to customers and implement wanted changes quickly. Analysing our spending data we can see that there appears to be little demand for the increased contactless limit and that many would like to retain the same contactless limit or even reduce it.”
Starling customers will have full control to set a lower limit from the app. The limit can be decreased from £100 in increments of £10, right down to zero, which will turn off contactless payments completely. If you choose to switch off contactless payments, be aware that some transactions could still go through if the payment is made offline, for example when using London Underground.
It’s also worth noting that while £100 is the new contactless limit for UK banks, not all UK merchants will be ready for this change straight away, so the previous limit of £45 may still apply for some transactions.