Introduction – terms relating to Fitbit Pay

These terms (the “Fitbit Pay Terms”) are in addition to the agreement with us (Starling Bank Limited) that applies to the use of your Account and your Starling App (the “Main Agreement”). Terms in capitals in these Fitbit Pay Terms have the same meaning in the Main Agreement. If there is any overlap or conflict between the Fitbit Pay Terms and the Main Agreement, the Main Agreement applies. If you have other terms with Fitbit (e.g. terms relating to your device) then they will apply. Of course, we are not responsible for anything going wrong with Fitbit Pay or your Fitbit device. Also please note that any transactions with your Starling Card will remain subject to other terms which may apply (for example those of MasterCard).

How do you make it work?

You can link your Starling card to Fitbit Pay by adding the Starling card to your Fitbit Wallet via the Fitbit app on your phone. After that, when making a contactless payment with your Fitbit device just follow the relevant instructions, which will include security features like your Fitbit device pin. Please note that contactless payment limits may apply depending on the retailer and payment terminal used.

How do you stop it?

To stop using Fitbit Pay with your Starling card, go into the Wallet section of your Fitbit app and “remove card”.

Can Starling stop you using Fitbit Pay?

Our right to stop you using Fitbit Pay is the same as our right in the Main Agreement to stop you having an Account.

What security provisions apply?

The Main Agreement has a number of really important security provisions – what you must and must not do to keep your device and Account secure. The same apply to using your card with Fitbit Pay. Please remind yourself of them before you start using Fitbit Pay. Do not share your security details. If you lose your Fitbit device, get in touch immediately. If you change device, delete all relevant information including Fitbit Pay. If we replace your debit card, we will link your new card to Fitbit Pay automatically.

Does it cost anything?

We don’t charge you when you use Fitbit Pay.

Personal information

Please take the opportunity to reread our privacy notice, so you know what we do with personal information about you. However, please note you will also be subject to Fitbit’s privacy policy. We and Fitbit may share certain personal information with each other for a number of reasons, including to improve our and its service, to verify information and to prevent fraud.

Please note: mobile wallet functionality may not be available to all customers.

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