We asked our Community for suggested topics and we have incorporated some of these into this series…
Episode 13 – How GDPR is protecting your data
What is the General Data Protection Regulation (GDPR) and why was there such a fuss about it at the end of May? We look at what the new regulations mean for how your data is processed, why your inbox was flooded with consent emails, and how Starling handles this as a bank.
Episode 14 – Incident management
We discuss how Starling manages incidents, such as loss of app functionality caused by a bug or a fault at a third party, in order to get a quick and safe resolution. Communicating with and keeping customers informed during an incident is a key part of this. In this episode we talk through our approach.
Episode 15 – How to use the Starling API
In this episode we present a guide to using the Starling API. We explain how you can connect to the API and the tools that can help you create a great app that connects to your Starling bank account. We also give you some great examples of how the API has been used so far.
Episode 16 – Security revisited
One year after we recorded our previous podcast on security we return to this topic and reflect on what we have learned in the past year. We discuss new trends in security as well as some topics that we hadn’t previously discussed such as penetration testing and data security.
Episode 17 – How to organise engineering teams
What’s the best way to organise an engineering team? In this episode we share how we organise our engineers into teams that enable them to deliver new functionality quickly and also reliably. We’ll discuss how you balance the autonomy that allows engineers to do great work with the oversight needed as we work in a regulated industry.
Episode 18 – Your questions answered
In this episode we discuss a variety of different topics that we have received requests to talk about on the podcast including the problems with updating the Starling app to handle multiple currencies and how we build and test the UX of new features.