Steph is the current Starling record holder for moving roles. Within 3 weeks of joining Starling as an office administrator, she became Technology and Acquisitions Assistant to Chief Information Officer, John Mountain. Along with day to day tasks, she helps recruit engineers for John’s team and works with the Marketing team on SEO analytics. “I’ve never felt so secure and happy in a job. I’m very lucky to be in the role I’m in - there’s so much opportunity,” says Steph, 21.
Prior to Starling, she worked as an office administrator at the hospital her dad had been admitted to. “I had been working in London for a recruitment agency but when my dad got ill, I wanted to be closer to home,” says Steph, who grew up in Chelmsford. When her dad started getting better, she felt she could start looking at roles based in London. She already had a Starling personal account so when she saw an advert for the office administrator role on LinkedIn, she immediately applied.
“I always wanted to be in tech or finance but before Starling nothing fitted what I wanted to do,” she says. “I also knew that there were more ways of getting to where I wanted to be than studying for a degree. University isn’t the only way. Fair enough people who want to be a doctor but I’d rather get experience and work my way up.”
There are also many other ways to do courses and learn outside of and beyond university. Steph is currently studying for the Professional Bankers Certificate with the Chartered Bankers Institute. “Now I’m in the banking sector I want to get a deeper understanding of what’s going on. A lot of people don’t do it until later but I want to build up my knowledge from a young age.”
Her advice to anyone coming out of school is not to feel pressure to follow the crowd. “If all your friends are going to uni but you don’t want to, you don’t have to. Don’t put so much pressure on yourself to rush into a job - you can take a year to figure out what you want to do and work in a bar or shop until you do. You’ve spent so much time grafting for exams, you can take a breather. It will help you be in the right frame of mind when you go into a full-time job.”
What Steph loves about Starling is the way it’s changing attitudes towards banking. “Whenever I opened my high street bank app, it was so boring and it gave me a negative view of money. With Starling, the design of it is so much brighter and more creative and it makes me want to take better care of my money. Having a photo of where I want to go on holiday as a Goal makes me want to save for it and Round Ups makes it so easy to save without even noticing.”