Spotify changed the way we listen to music. Deliveroo and Just Eat transformed how we eat in. Uber simplified getting from A to B.
It’s pretty clear that the apps and brands that really win hearts and minds are those that revolutionise something we do every day. The formula, it seems, is simple: take something essential that should be easier – then use technology to make it so.
We decided banking should be easier, too, because until recently, the banking industry hadn’t really undergone the same technological transformations as many other industries, despite being held back by some seriously counterintuitive traditions and antiquated systems. So we built a new kind of bank; one that slots seamlessly into a digital life and puts your finances – quite literally – in the palm of your hand.
And now the tide is starting to turn. It’s clear that more people than ever are starting to embrace the possibilities of mobile-only banking and its potential to transform their relationship with their money. Here’s a few of the main benefits…
Your time is precious
Did you know that the average customer spends 24 hours a year in a bank branch, just to do things you can now easily do on an app? From being on hold for hours to calculating exactly where your budget went last month, traditionally most people have thought of banking as a bit of a time thief – which is partly why we built Starling in the first place.
Because sure, we’re a bank – but our intention is actually for you to spend as little time banking as possible! Simplicity means speed, which is why we’ve refined elements like our customer service – which you can connect to in app, 24/7, and talk to a real human – and built features that actively save you admin time, like Settle Up. Mobile-only banking is designed for fast-paced lives; it’s essentially replaced high street hikes with a single tap.