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Making cash deposits even easier

23rd October 2019

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Britain may well be on its way to becoming a cashless society - cash transactions have slipped to 28% of all payments last year - but sometimes many of us need to deposit cash. That’s why Starling partnered with the Post Office, where customers can pay in or withdraw cash at any one of 11,500 branches. Now, to make it even easier, we’ve created a Post Office finder to help you locate your nearest branch.

Simply add your postcode and we’ll pull up a map with the nearest options for you. You can then link out to Google Maps and see the directions, distance and how long it will take you to get there based on your current location.

We’ve found that cash deposits are particularly popular with our business customers, such as Jamie Shankland, 30, founder of event management company Just Venue.

Jamie said: “The partnership with the Post Office was a game changer. In and around Dundee, there used to be little branches for most of the banks. But there are now only branches bang in the city centre and the queues have quadrupled. With Starling, I can go to any of the local post offices - I don’t have to pay for parking and the queues are much better.”

In fact, out of business customers that use the Post Office to deposit cash, average deposits are now running at over £1,000 per month.

With cash still an important part of many people’s lives, the Post Office counter service offers our customers a valuable support. But don’t forget, you can always withdraw cash at bank ATMs right across the country, as well as abroad.

The detail bits

To deposit cash at the Post Office, all you need is your card and of course the cash. It usually only takes minutes and you’ll receive a notification from us when it clears.

For all customers, there’s a daily limit of £300 on cash withdrawals. For business customers and sole traders there’s a 50p charge for the over the counter withdrawal service, but we don’t charge for the use of Post Office ATMs.

The maximum you can deposit is £250 in coins and £20,000 per transaction. Check with your Post Office branch before bringing more than £2,000. The deposit service is free for personal customers and costs £3 for business customers depositing up to £1,000. After that, there’s a 0.3% charge on the amount deposited.

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