But then came the hardest part. Julian, though thrilled that months of hard work were paying off (pun intended), he explained that before we could truly celebrate we needed make the card fail.
That may sound strange – who wants a card that doesn’t work? – but given that Starling is all about ensuring our customers can shop with confidence, one vital part is stopping payments that are bigger than our bank balance.
So we turned to Rafael and asked for his help. We needed to try to pay for something way above our price range. We also needed him to refund us if the payment went through.
Worrying, however, proved needless. After Rafael helped us gather enough Osprey London stock to make other customer’s stare, the card successfully failed.
Finally, we could really celebrate.
We have the licence, we have the technology, now we have the card.
It’s a huge landmark for us.
Starling’s journey started almost two years ago, when we set out to build a bank that would help customers make better financial decisions so they can manage their money with confidence.
As Rafael said, “When Anne and her team approached me with their requests and showed me the Starling card, I was excited. Osprey London sits on one of the busiest corners of London but to become a world-first in helping Starling to test their cards – it’s not something that happens everyday. I was thrilled to help and look forward to seeing many more purple cards here in the future.”
Since we received our banking licence two months ago, we’ve been working around the clock to build our bank’s infrastructure and finally that part of the work is in place.
Now it’s just up to our talented team to finish crafting the app with the invaluable input of our enthusiastic wait list community.