We know that things don’t always go to plan and sometimes this can result in financial worries or difficulties.

It is important not to ignore the situation and get help sooner rather than later to make sure things do not get any worse. We want you to know that we’re here to help when you need us. Our team has experience in helping people deal with financial difficulties and will treat your situation sympathetically. We will take the time to understand your individual circumstances and discuss the options available to you.

Warning signs of financial difficulties could include:

If you’re worried about any of the above, please call our Customer Service team between 09:00 and 17:00, Monday to Friday on 0800 0234 617.

Back to all support