Starling Bank to offset its carbon emissions annually from 2021 and set net zero target

5th November 2021

  • Emissions to be offset through certified carbon sequestration and avoidance projects
  • Target to reduce carbon emissions from own operations and supply chain by one third by 2030
  • Target to reach net zero in alignment with the latest Science Based Target initiative (SBTi) guidelines

LONDON, Friday 5 November 2021: Starling, the leading UK digital bank, has committed to a one third reduction target in its carbon emissions by 2030 and to offset carbon emissions from its own operations and supply chain annually from 2021.

Having completed its first greenhouse gas audit, the bank has modelled the impact of several reduction initiatives and will purchase credible, certified carbon credits to neutralise or offset its emissions, using its carbon footprint for the year to 31 March 2021 as a baseline. The projects will be chosen in consultation with Starling employees and will be certified to the leading carbon offset standards. They may include woodland creation as well as ocean-based and peat restoration schemes.

Starling’s total emissions, excluding loans and investments, for the period were 7,731 tonnes of carbon dioxide equivalent, or tCO2e, for the three material emission categories:

  • Scope 1 includes fuel combustion and emissions
  • Scope 2 includes purchased electricity and heat
  • Scope 3 includes purchased goods and services, business travel, employee commuting, and downstream transportation and distribution (among others).

Roughly 97% are Scope 3 emissions, with 60% of these coming from purchased goods and services. Downstream transportation and distribution of letters and cards is the second greatest emissions driver, responsible for 20% of emissions, followed by employee commuting, which is responsible for 10.4%. Starling has worked with a third-party sustainability consultancy, Orbis Advisory, to model its reduction initiatives, align with the SBTi and set reduction targets for loans and investments.

The SBTi is a global research non-profit organisation using an internationally recognised methodology that aligns with the Paris Agreement to limit global warming to 1.5 °C compared to pre-industrial levels. Starling will begin by committing to near and long term SBTi targets.

Anne Boden, founder and CEO of Starling Bank, said: “Understanding our carbon emissions enables us to make targeted improvements as we continue to grow. Climate change is one of the biggest challenges that we face globally, and Starling is 100% committed to playing its part in the fight against it, not just in the lead up to 2050, but starting right away. This is urgent and we know that our customers expect no less from us.”

Reducing carbon emissions has always been on Starling’s agenda. Its three UK offices - London, Southampton and Cardiff - run on renewable energy and in 2021 Starling introduced the first UK Mastercard® debit card to be made from recycled plastic. Starling’s packaging is 100% recyclable and in 2020-2021 through a partnership with Trillion Trees the bank is planting 50,000 trees.

It has partnered with InstaVolt, the UK’s largest independent public rapid charging network for electric vehicles to support their ambitions in green transport. It has its own Cycle to Work scheme, supported the Royal Botanic Gardens, Kew’s Secret World of Plants programme and sponsored the YouTube originals documentary series, Seat At The Table, presented by campaigner Jack Harries.

As a founding member of the TechZero Charter, Starling has committed to measuring all emissions, including Scope 3, and setting a net zero emissions target by the end of 2021.

Starling has excluded emissions relating to loans and investments from its Scope 3 carbon footprint calculation. These are calculated separately in alignment with the Partnership for Carbon Accounting Financials (PCAF). It is the first UK digital bank to join PCAF, which requires members to calculate emissions from loans and investments in accordance with industry best practice. Starling will align with PCAF and SBTi to ensure that targets from loans and investments are set in due course.


About Starling Bank

Starling Bank is an award-winning, fully-licensed and regulated bank built to give people a fairer, smarter and more human alternative to the banks of the past. It offers personal, child, business, joint, euro and dollar current accounts alongside a range of lending products. Starling also provides B2B banking and payments services through its Banking-as-a-Service model based on the proprietary technology platform that it uses to power its own bank. The Starling Marketplace offers customers in-app access to a selection of third party financial services. Headquartered in London, it has offices in Southampton, Cardiff and Dublin.

About Orbis Advisory

Orbis Advisory is a London-based business consultancy providing energy, sustainability and wellness advisory services to businesses and their assets. Through its range of services, it helps clients integrate ESG into their core business, ensure risk mitigation against climate change, and support the transition to a net zero future.

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