Starling BankStarling Bank

Annual Report and Accounts 2024

Our third year of
profitable growth

Download our report for the financial year ended 31 March 2024.

See our highlights below

Starling is now a global financial services group that continues to build scale.

Starling Bank logoEngine logo

Our pre-tax profit was £m...

...which is underpinned by a strong revenue growth of 1.5x year-on-year to £m.

A Starling Bank card, chart showing spending, and a blurred payment reference.A Starling Bank card, chart showing spending, and a blurred payment reference.

Starling Bank has continued to support real customer needs

This year, we made our award-winning Kite card free so that even more families can benefit. We also became the first bank to introduce ‘Hide References’, enabling our customers to block payment references from those using them to send abusive or upsetting messages.

Proudly serving million accounts.

Engine logo

Engine by Starling has now signed its first two clients...

Salt and AMP logos

...entering two large addressable markets with opportunities for future global growth.

A world map showing the locations of the Engine clients highlighted

The Group at a glance

£301.1m
profit before tax(2023: £194.6m)
54.7%
increase in PBT
31.5%
ROTE (pre-tax)(2023: 27.7%)
£682.2m
revenue(2023: £452.8m)
17.8%
increase in our
active customers
2.9m
active core accounts(2023: 2.4m)
£242.0
ARPAC(2023: £202.9)
4.34%
NIM(2023: 2.72%)

“We grew by attracting more customers in a competitive market because we deliver great experiences, both through our app and our UK-based customer service agents.”

John Mountain

Interim Chief Executive Officer, June 2024

Read more in the full report.

Annual report front page
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