Annual Report 2023
Our best
year yet.
Download our report for the financial year ended 31 March 2023, and take a detailed look at our most successful 12 months to date.
Starling Bank FY23 Highlights
Our pre-tax profit was £195m...
...which is a x increase compared to 2022.
Our revenue is up too, by % year-on-year...
...and our lending increased by %, driven by our growing mortgage book
We released a range of new products and features...
...which helped us rank #1 for Overall Service Quality in the CMA’s survey of thousands of customers.
In the UK, we now serve 9.4% of the SME current account market, and over 2.4% of the retail current account market...
...and processed more than £ billion in transactions in the last year.
Annual Report 2023
Our year at a glance.
Profit
Before Tax
Before Tax
£195m
FY22: £32m
Total
Revenue
Revenue
£453m
FY22: £216m
ROTE
(pre-tax)
(pre-tax)
31.7%
FY22: 9.3%
Average Revenue per
Active Customer
Active Customer
£203
FY22: £125
Unit Contribution
£165
FY22: £88
Gross Lending
£4.9bn
FY22: £3.3bn
Loan-to-deposit Ratio
46.2%
FY22: 36.4%
Total Accounts
3.6m
FY22: 2.8m
“The magic of Starling is not just the brand, but also our technology. When we set out to build Starling, we decided that it was only possible with technology crafted by our own engineers so that we could solve big problems that had been shied away from by big bank tech.”
Anne Boden
Founder & CEO
