Screen updates to look out for include the payments screen and the card control screen. We’re replacing the grid of payees with a list of contacts recently paid that acts in a similar way to a call log. If you want to see all your payees, you’ll be able to simply scroll down for an alphabetical list.
We’ll also be making it even easier to pay someone for the first time. If we need more details, for example you’re paying someone overseas, then the list will expand to include the extra information required. We shared the progress on the payments screen with our Community and received lots of great feedback, so stay tuned for the update.
For card control, we’ve created a screen to share our card limits for personal and joint accounts. The daily transaction limit is £10,000 with a maximum of 50 card transactions in a day. The ATM withdrawal limit is £300 over a maximum of 6 ATM withdrawals. And for mobile wallet, the daily limit is £500.
Earlier this summer, in June, we introduced a gambling blocker feature that allows customers to block betting and gambling payments from their account. Last week we helped more than 500 customers control their gambling payments.
As a mobile-only bank with no branches, we don’t have many physical touch points with our customers. So we’ve been out and about this summer to meet existing and future customers face-to-face. The message we’ve been promoting is that with Starling you can bank anywhere - on the beach, at Nan’s house, by the pool, walking the dog - anywhere!
In June we had a stand at the Taste of London food festival in Regents Park, London. In July we headed to Chichester, West Sussex for the Goodwood Festival of Speed, now in its 25th year of celebrating motorsport. In August we’re celebrating rural life at the Countryfile Live festival at Oxfordshire’s historic Blenheim Palace.