Vikki Williams

Vikki Williams

Customer Experience Officer

Damian ThompsonSusanna Yallop

As Customer Experience Officer, Vikki is focused on leading operations and improving customer experience at Starling. She joined after 24-years of leadership all of which has been focused on leading operations and improving customer experience.

Vikki joined Starling from Nationwide and is passionate about making a difference to customers and colleagues alike, improving end to end journeys and about ensuring that people receive exemplary service at all times. Her vast experience spans multiple operational areas from onboarding, customer service, to Fraud.

If Vikki didn’t work at Starling she would be tending to her allotment.

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