Design. It’s an interesting area combining skills from graphic arts, user experience, and tech insights.
Harry joined our Contact Centre in November as one of the Super Stars, and recently started working with the Product team, creating new designs for our Android app. This is part of our Passport to Starling (you may have heard about it from this blog) – a smart new way of gaining skills across our business, pursuing different interests and learning more along the way.
The tiny details are the most important part of any design. They’re always worth deliberating over. So as I discussed the intricacies of a small notification icon I was designing with some of our senior app creators, I realised how fascinating it was to be part of this design process.
Like so many others graduating last summer, the task of finding somewhere to work was pretty intimidating. I wasn’t really sure how things would work out and, honestly, I had little in the way of a plan. I wanted to work somewhere new with a team designing something exciting and worthwhile.
When I found Starling, the decision to join was easy.
But the journey to design is kind of funny.
I started in the customer contact centre with Patrick, Albana, and the team. Talking to customers on our webchat (you’d never guess how many time we’re asked if we’re chatbots), explaining some of the features of the app, answering questions on what PSD2 means and when we are launching (very soon!) – but I also knew I was part of Passport to Starling.